Menu
Do you have goods or items which need additional protection, service and attention? Are they fragile, valuable, or does their size (big or small) mean they need to be looked after with extra levels of care? If that sounds familiar, then our white glove delivery service is definitely for you.
Named after the traditional white gloves worn by movers and shippers, white glove delivery refers to high-end delivery and collection services that are marked for exceptional care or attention.
Our service goes beyond curb side deliveries and collections. We specialise in delivering a range of large projects, including palletised and obscure items to specified locations, including individual rooms within buildings, throughout the UK. Our specific experience is of working with high end fashion houses visual merchandising teams and retail stores to manage store refurbishments and instore changes for small or large events across the UK.
Thanks to 120,000 sq. ft. of pallet, container and floor space storage, we are able to provide a great option for consolidated UK storage for high end fashion houses with central warehouses in Europe. All items stored in our warehouse are added to our warehouse management system with pictures, and we provide a client login allowing you to view this when required. The pictures allow you to easily identify the items you require for delivery or future use, using our white glove delivery and collection service.
– Experienced in running projects with teams ranging from 2 to 10+ crew members in the centre of London, including out of hours and night work.
– Large fleet of 3.5T to 7.5T vans means no project is too big, or small, to benefit from our service.
– All vehicles meet the ULEZ regulations and are able to operate in central London.
Collection or delivery of a specified item during pre-determined delivery slots and delivered directly to our customers chosen rooms or areas.
Collection from inside a building, or delivery to a room of our clients’ choice, this removes all heavy lifting and hassle.
Using specialist packaging materials such as boxes, crates, export wrap (export wrap), blankets and years of experience to ensure the protection of fragile or expensive goods for transport, as well as long- or short-term storage. Also, we can provide unpacking of goods and sustainable disposal of all waste materials, recycling where possible.
Ability to assemble and disassemble furniture and other items on delivery and collection, so they are ready for transport or storage.
HSL will take your old items away as part of our service, so you don’t have to worry about how to dispose of your old furniture, electronics and any packing, or waste materials. All items are ethically disposed and recycled where possible, ensuring we adhere to your company’s sustainability goals.
Review a recent case study to discover how our white glove delivery service worked for a valued retail client when it came to project managing an important VIP store event:
Hanger Storage and Logistics combine all of the services above to provide a bespoke end-to-end storage and white glove delivery and collection service for store refurbishments and/or large or small instore events.
We follow the same process for all projects allowing us to create a tailored solution to meet the needs of our clients and their specific project requirements. This includes:
An HSL Project Manager to organise a site visit where they will better understand the items which need to be removed, or asses where delivery of the items needs to be
An inventory of the items required to be removed, or delivered will be created and reviewed by our Project Manager and our client
We will define if items need to be delivered to our storage facility before being delivered to the end location. This prevents project delays and helps better manage the use of space
Once delivered to our storage facility, all items will be checked against the inventory provided by the client and any issues communicated back to them
A project plan will be defined by an HSL Project Manager before being reviewed with our client, ensuring it meets all their requirements
On project completion, the HSL Project Manager will review the service, discussing any feedback the client may have
Through our centralised UK storage and white glove delivery and collections services we aim to remove all planning hassles and stress from our clients, as well as providing a premium service our clients can rely on for consistent results.